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Frequently Asked Questions (FAQs)
1. Where is my order?
You’ll receive a tracking number by email once your order ships. You can also log into your email and check your order status.
2. What is your return/exchange policy?
Unopened items may be returned or exchanged within 14 days of delivery. Please contact us before sending anything back.
3. How long does shipping take?
Orders typically ship within 2–3 business days. Standard shipping takes 3–7 days depending on your location.
4. Do you ship internationally?
Currently, we only ship within the United States. Stay tuned for updates as we expand.
5. My package arrived damaged—what do I do?
If your item was damaged in transit, contact us immediately with photos and your order number so we can send a replacement.
Contact Us
Still need help? Reach out and we’ll respond within 24–48 hours.
📧 Email: info@sbmyles.com
📞 Phone/Text: ((517) 798-1497)
📍 Mailing Address: 3700 S Waverly Rd, STE 200, Lansing, MI 48911